Job descriptionEdit

JOB SUMMARY: Welcomes and registers guests , establishes credit, directs guests. relays messages, answers questions and contributes to the overall Eurostar luxury hotel experience. We need someone to work 32 hours weekly.

FRONT DESK DUTIES:

• Welcomes guest by greeting, answering questions, responding to requests.

• registers guest by obtaining or confirming room requirements, verifying pre-registration, assigning room, obtaining information and signatures, issuing guest room keys.

• conveys information to guest by receiving/transmitting messages, mail, packages, etc.

• provides concierge duties to guest by answering inquiries regarding hotel and other services guest may require, such as entertainment, business, shopping, and travel.

• maintains records by entering room and guest account data.

• makes hotel and other reservations by checking availability and confirming requirements.

• uses customer-oriented telephone etiquette to get information. Greets callers, establishes rapport and projects professional tone.

• performs all other duties as assigned by management

Job Type: Full-time

Pay: $19.00 per hour

Benefits:

• Employee discount
• Health insurance

Schedule:

• 8 hour shift
• Holidays
• Monday to Friday
• Night shift
• Weekends as needed

Work setting:

• In-person

Education:

• High school or equivalent (Preferred)

Experience:

• Front desk: 1 year (Preferred)

Work Location: In person